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Haringey Council Talent Pooling System

Passenger Assistant Supervisor - Grade D

Plymouth City Council

22nd June 2026 - 21st December 2026
£13.90 per hour
Ballard House, West Hoe Road, West Hoe, Plymouth, PL1 3BJ
Customer Service
Communication
Health and safety
Driving license
Supervisory
Transport

Role

Who You Are

We’re looking for an experienced individual with a passion for helping students in Plymouth get to school safely and efficiently. You should be someone who thrives in a supervisory role, enjoys a lively and varied work environment, and has a knack for communication. A sense of humor is essential, as well as the ability to work on your own initiative.

What the Job Involves

Your role will include driving to various locations around Plymouth and supporting Passenger Assistants on their vehicles, which may involve travelling with them and the students. You’ll handle phone queries from parents, schools, passenger assistants, and operators — some of which can be challenging. Other responsibilities include completing Health & Safety forms and investigations and performing other duties appropriate to your grade. You’ll be part of the School Transport Team, where each day offers something new.

This is a 29.6-hour per week position, working Tuesday to Friday.

Skills

  • Full clean driving license
  • Access to a vehicle for travel
  • Supervisory experience
  • Ability to provide feedback and training
  • Understanding of Health and Safety
  • Customer service experience
  • Computer literacy – Microsoft packages and databases
  • Enhanced level DBS
  • Experience with Special Educational Needs (desirable)
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